Privacy policy

Privacy Policy

Effective Date: 30 July 2026

Welcome to Viperbeast. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, place an order, or use our services.

1. Information We Collect

When you use Viperbeast, we may collect:

Personal Information

Full Name
Email Address
Mobile Number
Billing Address
Shipping Address
Company Name (if applicable)

Order Information

Products purchased
Order history
Delivery details
Transaction details

Payment Information

Payments are processed securely through trusted third-party payment gateways. Viperbeast does not store your complete debit card, credit card, UPI PIN, or banking credentials.

Technical Information

IP Address
Browser type
Device information
Operating system
Cookies
Website usage and analytics

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Verify payments and prevent fraud.
Provide customer support.
Send order confirmations and shipping updates.
Manage returns, refunds, and exchanges.
Improve our products, services, and website.
Send promotional offers (only where permitted).
Comply with applicable legal requirements.

3. Cookies

We use cookies and similar technologies to:

Keep you logged in.
Remember your shopping cart and preferences.
Improve website performance.
Analyze visitor activity.
Personalize your shopping experience.

You can disable cookies in your browser settings, although some features of the website may not function properly.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with:

Payment gateway providers
Courier and shipping partners
Technology and hosting providers
Government or regulatory authorities when legally required

5. Data Security

We use industry-standard security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. While we strive to protect your data, no online system can guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

Complete your orders.
Provide customer support.
Meet legal and tax obligations.
Resolve disputes.
Enforce our policies.

7. Your Rights

You may request to:

Access your personal information.
Correct inaccurate information.
Delete your account and personal data (subject to legal obligations).
Withdraw marketing consent.
Request a copy of your personal data.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, content, or security.

9. Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised Effective Date. Continued use of our website constitutes acceptance of the updated policy.